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Knowledge article

Clearing Browser Cache

Posted 4 Mar 2026 v1.0

How to clear the cache in your internet browser when you are encountering issues with your browser.

 

For Microsoft Edge.

Open the Edge Browser

Select Settings and more .

An image showing the Settings and more menu in Microsoft Edge.

 

Select Privacy, Search and Services, then click Choose what to Clear

Set your Time Range to All Time

Tick the boxes for Cookies and other site data and also Cached Images and Files.