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Knowledge article

Accessing Shared Mailboxes from the Outlook Web Client

Posted 30 Mar 2026 v1.0

Open https://outlook.office.com and login with your DWER credentials.

 

Click on ‘My Account’ which is in top right-hand corner. It will appear as your O365 picture or your initials (as below).

 

Select ‘Open another mailbox’ from the drop-down menu.

 

A screenshot of a computer

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Type in the name of the mailbox you wish to add, select it and click open.

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A pop up will appear.

 


 

Enter the name of the shared mailbox you wish to view and select ‘Open’.

 


 

If you have permission for the selected mailbox it will appear in a new tab.

 

You now can perform activities in the mailbox and calendar as the shared mailbox.